Question 1

Why is Epsilon better than a 3rd party?

Accepted Answer

With Epsilon you go direct to the source and engage with the core people operating the facility so there are lower costs and faster resolutions.

Question 2

What additional benefits do I get by choosing Epsilon?

Accepted Answer

Our service includes free business-grade internet with a 1GIG port and unlimited data. Our facility is conveniently located in Port Melbourne, with free onsite parking for accessibility.

Question 3

How secure is Epsilon's data center facility?

Accepted Answer

Our data center facility is highly secure, with a minimum of five doors separating the data halls from the street. We maintain constant CCTV surveillance for added peace of mind.

Question 4

Are the data center halls suitable for optimal mining conditions?

Accepted Answer

Definitely. Our Tier 3 data center-grade halls ensure a dust-free and temperature-controlled environment, optimizing the performance and longevity of your mining equipment.

Question 5

How can I monitor and manage my power consumption?

Accepted Answer

We provide a managed PDU (power distribution unit) for remote power monitoring and optional power cycling. You can also receive free tech support during business hours if needed.

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